Frequently Asked Question

Begin by configuring your company’s details under “Theme Settings”, following the on- screen instructions. (Note: We recommend uploading an official C.B. stamp if you plan to issue ready-to-use PDF certificates. Leave the digital signature fields blank unless your company already utilizes a QES (Digital Certificate). For QES integration, contact support).

Next, navigate to “Email Notification Settings”. It is critical to accurately populate the Certificate Prefix field. This prefix, issued by your National Accreditation Agency (e.g., N.A.A.U. in Ukraine), will appear on all official documents. Completing these settings is also mandatory if you want the system to dispatch automated surveillance reminders.